FAQs
What kind of clients do you work with?
Do you work in person or remotely?
What kinds of technology problems do you help with?
My work ranges from helping clients resolve everyday technology issues to thinking through larger decisions about systems, security, and long-term technology planning.
This may include computers, networks, cloud services, data protection, or helping clients choose tools that are reliable and sustainable for their situation.
What does a typical engagement look like?
Most relationships begin with an initial conversation to understand your needs, goals, and current setup. From there, the work may be ongoing or project-based, depending on what makes the most sense.
Many clients continue working with me for years as their technology needs evolve.
Do you offer ongoing support or project work only?
Do you take on new clients?
Do you provide emergency or same-day support?
When something urgent comes up, I do my best to respond quickly for existing clients. Because my practice is relationship-based rather than a large help desk operation, availability may vary.
My focus is on helping clients build stable systems that prevent emergencies whenever possible.
What makes Percworks different?
Percworks is built on long-term relationships, careful listening, and practical decision-making.
I focus on understanding each client’s situation before recommending solutions, with the goal of making technology feel manageable rather than overwhelming.
Do you work differently with nonprofit organizations?
Yes. Nonprofit organizations often operate with small teams, limited resources, and important responsibilities around stewardship and data protection.
My goal is to help organizations choose technology that is reliable, secure, and appropriate for their size and mission. In many cases this means focusing on simplicity, long-term sustainability, and tools that staff can comfortably manage over time.
Do you advise clients on technology tools, equipment, or websites?
Yes. I often work with clients to evaluate networks, cloud services, software platforms, website systems, and other technology tools.
I also advise clients on website platforms and can help connect them with trusted designers and developers when new sites, redesigns, or updates are needed.
Recommendations are based on what best fits your needs, not on commissions or quotas.
Do you build custom software?
Earlier in my career I founded a software company that develops systems used by nonprofit organizations. Today my consulting work focuses primarily on helping homes and organizations make thoughtful technology decisions and simplify the tools they already rely on.
When custom solutions are appropriate, I can help evaluate options or connect clients with the right developers.
What is Akubo?
Akubo is a software company I founded that develops technology used by nonprofit organizations to manage donors, programs, and community initiatives.
My experience building software has shaped much of how I approach technology consulting today.
Do you provide high-level technology advisory services?
From time to time, clients and colleagues ask for an independent perspective on larger technology decisions—such as platform direction, governance, risk, and long-term trade-offs.
These conversations usually grow out of established relationships and referrals and are typically focused on providing clarity rather than adding complexity.
How do I get started?
The best first step is a conversation. We’ll talk about your goals, your current setup, and what kind of support would be most helpful. From there, we can decide together how to move forward.